If you order is not with you after one hour you can contact the delivery executive to get an update on its status. Obviously if you have used any Swiggy coupons to get a discount, you will only be refunded the actual amount charged after the coupon was applied. If you are using the Swiggy money/wallet feature, thus will be refunded within 24 hours, and then you can use the balance to make a different order at any time. Card payments will take up to 6 business days to be refunded. You will then be given a full refund, which will take time depending on which payment method you used. You have a window of about 5 minutes to cancel. If the restaurant has started to prepare the food the order cannot be cancelled. Cancellations and Refundsīecause the service is so fast you must be quick to cancel an order. To stay updated on where your order is, you can use the map within the app and the delivery driver will send you SMS updates if you opt in to this feature. While you cannot place a single order from multiple restaurants, you can make several orders separately and expect the same great service. It might be that the restaurant will close soon when you try to order, so take a good look! Hold tight and your food will be with you shortly.ĭelivery hours will vary from city to city and restaurant to restaurant, so be sure to check these when choosing where to order from. The whole process will usually take no longer than 60 minutes. When you place an order the preparation and delivery time will be estimated. They will have multiple drivers in each city who will never be more than a few minutes away from you. Only got cash? No problem, the delivery driver will pick it up when they get to your location. At this time you can only use one Swiggy promo code per order. You can then finalize the order and pay online with your credit card. If it's valid and entered correctly you should see a confirmation message, and your total order cost or whatever the offer dictates, will be reflected on the checkout page. If you're looking to redeem a Swiggy promo code, simply enter it into the promo box before the payment step. Once you're happy with the order you can go through the checkout process. If there is a delivery fee this will be clearly noted before payment is finalized. Swiggy promises a no minimum order limit, meaning you can order just one small item and still have it delivered. Simply choose one and begin adding items from the menu to your order. Once you submit this information you will be greeted with all of the local establishments available to you. They cover Bangalore, Mumbai, Gurgaon, Delhi, Pune, Kolkata, Chennai, and Hyderabad. You will then be greeted with a box to enter your city and specific location. You need to register to place an order, but this can be done in seconds. All you have to do is download the relevant app for your smart Android or iOS device, or go directly to from your browser. Using Swiggy to order from your local restaurant of takeaway couldn't be easier. We have all of them available right here! How To Use Swiggy Looking to use some Swiggy offers? Be sure to check their Offer Terms page to learn exactly how different types of offers work. They make use of their own delivery fleet and drivers, taking care of everything for the restaurant, who simply have to install their software and accept the orders. They wanted to provide a complete food ordering and delivery solution, where users could use just one simple app to gain access to all the best local restaurants and eateries. Swiggy was founded in 2015 by Rahul Jaimini, Sriharsha Majety and Nandan Reddy.
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